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Claiming UIF – Myths and Challenges Part 1


Anyone who has been in the unfortunate position of claiming UIF due to unemployment, maternity, adoption or illness, will know that the process of claiming UIF is not what we would call “for the feint-hearted”. For those who have never had to claim, you can equate it to renewing a drivers licence or dealing with any other government institution, where one arrives ever hopeful and blissfully unaware of where to go and what to do. There is always a welcome relief when finding someone willing to smile and show you the way to the first queue you need to stand in … however often this is not the case. And almost guaranteed that if the “not know what to do” part doesn’t raise those cortisol levels, the frustration of time-wasting queues, will!

Introduce the concept of online UIF applications! Surely relief is soon to come as now you sit the comfort of your own home, or at your nearest internet café and simply click a button or two in order for your claim to be submitted. No more queues or fussing. Just a monthly login, click a button and your money will be deposited within 7 to 10 working days.

In practice, however, 90% of the time, this is just not the case. The concept of a UIF claim is so simple and really can be done easily and effortlessly on any computer. But what most employers do not know is that the requirements for claiming UIF constantly change.

We will explain in the next blog post some of the challenges facing those wishing to claim UIF.